Privacy Policy
Effective Date: October 15, 2025
Lifeway Chiropractic and Wellness (“we,” “our,” or “us”) values your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website https://www.lifewaychiro.com/, contact us online, or communicate with our office.
This policy applies only to information collected through our website or direct communications with our office, including phone calls, emails, forms, and SMS/text messaging.
Information We Collect
We collect information that you voluntarily provide when you:
- Request an appointment or contact us through our forms
- Sign up for updates, SMS/text notifications, or submit documents
- Complete intake, feedback, or survey forms
This information may include:
- Name, address, email, and phone number
- Health-related or appointment information when applicable
- Communication preferences
- We may also collect general website analytics (such as page visits, browser type, and location) to improve user experience.
How We Use Your Information
We use your personal information in the following ways:
- To schedule appointments and confirm bookings
- To send appointment reminders, feedback requests, and office notifications
- To respond to inquiries or follow up on care-related questions
- To improve website experience and office communications
- We will not sell, rent, or lease your personal information to any third party.
Mobile Information and Text Messaging
If you opt in to our SMS/text messaging service, we may use your mobile number to send:
- Appointment reminders and confirmations
- Feedback requests
- Important office notifications such as schedule changes or closures
Message frequency varies. Message and data rates may apply.
Mobile information will not be shared with third parties/affiliates for marketing or promotional purposes.
Your mobile data is used solely for communication related to your care and interactions with our office.
To opt out, you may text STOP to (612) 508 2454 at any time.
For help, text HELP or call (612) 508 2454 during office hours.
Information Sharing
We will not share your personal information outside of our organization except as necessary to:
- Provide services (for example, process insurance claims)
- Respond to lawful requests, such as court orders or regulatory requirements
In cases where we work with business partners (such as website providers or appointment software), these partners are required to protect your data and use it only for agreed-upon services.
Your Privacy Rights
You have the right to:
- Request a copy of the data we hold about you
- Update or correct inaccurate information
- Ask that we delete your personal information
- Request clarification about how we use your data
You can exercise these rights by contacting us using the information below.
Security
We take precautions to protect your personal information.
Sensitive data submitted through our website (such as forms) is encrypted using secure socket layer (SSL) technology. Only authorized employees who need the information for specific tasks (for example, billing or scheduling) have access.
Our computers, software systems, and servers are maintained in secure environments.
Cookies
We may use “cookies” to improve your experience on our website. Cookies are small files that store non-identifying information, helping us track user preferences and measure traffic patterns.
You can disable cookies through your browser’s settings, though some site features may not work correctly without them.
Links to Other Websites
Our website may contain links to external sites. Please note that we are not responsible for the privacy practices of those websites. We encourage you to read their privacy statements when leaving our Site.
Surveys or Contests
We may occasionally request information through surveys or promotional contests. Participation is voluntary, and information collected is used to understand our patients’ needs and improve services.
How to Contact Us
If you have questions or concerns regarding this Privacy Policy, or if you want to exercise your privacy rights, you can reach us at:
Lifeway Chiropractic and Wellness
7300 147th St W, Suite 101
Apple Valley, MN 55124
Phone: (612) 508 2454
Email: Contact Form
Policy Updates
We may update this Privacy Policy periodically to reflect legal, regulatory, or operational changes. Updates will be posted on this page with the new effective date. **
